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Data protection and data security are a top priority for us. We adhere strictly to the applicable data protection laws in Switzerland. We employ technical and organizational security measures to protect personal data adequately against unauthorized access, manipulation, loss and destruction and review them at regular intervals.

Please read this Data Privacy Policy carefully before you use our services (Platform). This Data Privacy Policy (platform) is an integral part of the «familyfirst GTC». In accessing the platform, Users declare their consent to the collection of data in accordance with this Data Privacy Policy (platform). For Visitors of the publicly accessible Familyfirst Website, the Data Protection Policy (public domain) prevails, that is published on the publicly accessible website.

This Data Privacy Policy (platform) does not apply to websites of third party providers which can be accessed through the Platform. EHAB Services GmbH has no influence on how these companies comply with data protection requirements.


(a) We process personal details of Users only in order to perform our services. We collect and process personal details (e.g. names, addresses, gender, email and telephone numbers, etc.) of Users who transmit them when registering or using the platform. In addition, the IP addresses of Users, the web pages visited, the date and time and the browser software used are recorded automatically when Users access our website. We collect information using tracking technology such as cookies and tags. Users can determine through personal settings whether to accept or disable cookies or other tracking technology or whether to be warned prior to the use of such technology. The blocking or deactivation of such features can restrict or preclude the use of the platform.


(a) We use personal data of Users for the following purposes:
(i) to provide our services in accordance with these GTC,
(ii) to manage, analyze, enhance and improve our services,
(iii) to inform Users of any changes to our services; and
(iv) for marketing purposes and market research, to advise Users by email, letter or telephone of our products and services or those of other companies which we believe may be of interest to them. Users can exercise their opt-out right at any time.
(b) In addition, we may generate, use and analyze aggregated, anonymized or non-personally identifiable data resulting from the use of the services in order to ascertain how the services are used for the purposes of improving, personalizing and expanding them and for preparing statistics and analyses. We will have the right to pass such aggregated, non-personally identifiable data to third parties.


(a) User data or contact details of Users will only be disclosed to third parties if the data is public data, if this is necessary in connection with the use or provision of our services or this is done in order to comply with legal obligations or official requirements or this is otherwise legally permitted.
(b) In addition, it may be necessary for the optimal provision of our services that certain User data are processed by third parties on our behalf. These third parties may use the data only for the purposes set out in paragraph 2 and not for their own purposes.


On our web pages we use cookies. These are small text files that are stored on the User’s device. Cookies record how our website is used and enable us to analyze, manage, develop and improve our services.

Users can use personal browser settings to decide whether to accept or disable cookies or other tracking technologies, or to warn them against the use of these technologies. For more information, please use the help-function of your browser. Disabling or disabling such features may limit or exclude your use of our website.


On our website we use Google Analytics, a web analytics service provided by Google. Cookies are saved on the Users’ computers which allow an analysis of the Users’ use of the website.
The information generated by the cookie about the use of the public part of our website is, as a rule, transferred to a Google server in the USA and stored there. We use the service on our website with activated IP anonymization. This means that on our website, your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and therefore anonymised. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information to evaluate the use of the website, to compile reports on website activity, and to provide further services related to the use of the website and the Internet to us as operator of the website.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

If you want to opt-out from the use of Google Analytics on this site, please click the following link:

Click here to opt-out.


In addition, the collection of data generated by the cookies and related to the use of the website (including the IP address of the User) to Google and the processing of this data by Google can be prevented by downloading and installing the browser plug-in available under the following link:


We use social plugins (“plugins”) from various social networks.

When you visit a web page containing plugins, the browser establishes a direct connection with the servers of the respective social network. The contents of the plugins are transmitted from the respective social network directly to the browser and integrated by the latter into the website. By integrating the plugins, the social network receives the information that the device used by the User has accessed the website.

If you are logged in to the respective social network, your visit of our website will be assigned to your account on the respective social network. If you interact with the plugins, for example, by using the Facebook “Like” button or make a comment, the corresponding information is transmitted directly to the respective social network and stored there.

Please note that we receive no information about the content of the transmitted data or of the use of these by the respective social network.

The purpose and scope of the data collection and the further processing and use of the data by the respective social network as well as the respective rights and options for the protection of the privacy of the User are governed by the privacy policy of the respective social network.


After you have provided us with their email address, we will send you news on our company, services and products from time to time.

We use Mailchimp to send and analyze the opening and clicking rates of the newsletter, as well as application emails (for example confirming a registration). Mailchimp is provided by The Rocket Science Group, LLC, 675 Ponce de Leon Ave, NE Suite 5000 Atlanta, GA 30308 USA.

The data (e-mail address, if necessary name, IP address, date and time of your log-in) are stored on servers of this provider. However, personal data may not be used by this provider for purposes other than sending e-mails on behalf of us.

For more information about the Mailchimp privacy policy, please visit:


(a) Users have the right to submit a written information request. We will provide prompt information about all processed data of the respective User, including available details of the origin of the data, the purpose and as well as the categories of processed personal data, those involved in the collection and the recipients of the data. The information request must be sent along with proof of identity to the following address: EHAB Services GmbH, Schützengasse 23, 8001 Zürich. Users have a right to have inaccurate data corrected.

(b) All personal data of the User will be deleted when a user account is deleted unless deletion is not possible on the basis of a legal or contractual duty of retention. Anonymized data of Users will continue to be held in our database and processed for statistical and analytical purposes.


(a) For the secure transmission of information, we provide an encrypted upload option for Users on our platform. We cannot guarantee confidentiality for transfers by other means (e.g. by email). The internet, websites and the electronic transmission of data are considered fundamentally insecure with regard to confidentiality and data security. Unauthorized third parties may be able to access information that is exchanged through the above channels, and data can be damaged or changed in content. We assume no liability for the security of data transmitted electronically.


(a) By visiting our website and using our services, you agree to the processing of your personal data in accordance with this Data Privacy Policy platform.

(b) We reserve the right to amend this Data Privacy Policy (platform) at any time. The Data Protection Policy (platform – only authorized access) as currently published shall prevail. Significant changes to the Data Privacy Policy (platform) will be communicated to registered Users by email to the email address indicated in the registration process or by a corresponding notice in an appropriate place after Users have logged in to their user account. In continuing to use the website Users consent to the applicable Data Privacy Policy (platform).


(a) Please direct any questions to or EHAB Services GmbH, Schützengasse 23, 8001 Zürich, Schweiz.